About Songcheng In Details
1. What kind of order do you provide?
A: We provide wholesale order, OEM order, and central procurement service for our customers all over the world.
2. What kind of nail art machines do you provide?
A：We provide UV/LED nail lamp, nail drill machines, nail dust collector, manicure all-in-one machines, manicure pad, nail form, nail pallette, nail color card, nail tips, nail drill bits, nail sand ring, nail file, nail brushes, UVC sterilizing box, etc.
3. What’s classification of nail drill machines?
A: We usually classify the nail drill machine as cordless and corded in terms of power supply method, desk nail drill and portable nail drill in terms of portability.
4. What is the usage of nail lamp, nail drill machine and other nail beauty products?
A: Mainly used for manicure and pedicure.
5. What about your manicure all in one machine?
A: By the name, the machine mainly integrates nail drying, nail polishing, nail dust collecting. Several manicure all in one machine have lighting function.
6. What kind of plug can you offer?
A: US, EU, UK, AU plugs optional.
7. Can you make buyer's logo and package?
A: Surely we can and small MOQ.
8. Do you attend any exhibition? Which kind of exhibition?
A: We take every opportunity to visit any professional industry exhibitions, local or national, online or offline exhibitions.
9. What is your MOQ?
A: For nail art machines including nail lamp, nail drill, nail dust collector, all in one machines, 2 pieces up. Make sure in even quantity like 4, 6 and 8 because it will cost your shipping cost more than in odd quantity. If it is an OEM order, 100pcs up.
10. Do you have any measurement to protect the goods from damage during shipping?
A: Yes, we do. We glue plastic corner protector on each corner of the carton. It maximize the protection of the carton from damage during shipping.
11. What is your delivery time?
A: For wholesale orders, we usually deliver the goods in 5 working days. For OEM orders, since the confirmation of artworks, we usually deliver the goods in 15 working days. We will positively communicate with customers when the delivery time changes.
12. How about your guarantee?
A: 12 months quality gurantee from the delivery time. If you the uv/led nail lamps defective, take pictures and video if needed and then communicate with us at the first time. Then we will analyze and judge the problem. We will give buyers the best favourable solutions.
13. Which country is your best sell area for nail lamp?
A: Surely USA. We also have a good sale in Canada, Australia,Italy,Netherland. From the pandemic COVID-19, our business in Africa and Asia is upsurging.
14. Is any discount for your customers?
A: We have promotion activities online and offline on some occassions, for example, our company aniversary month June, the birth month of our company founder Januray, the Alibaba great deal festival in September. In these months, we usually launch cupon activity reward our old customers and attract new customers.
15. What is your payment terms？
A: T/T, Alibaba online order payment, Paypal, Western Union, optional.
16. What is your shipping terms?
A: EXW, FOB, CNF, CIF are mainly adopted in Songcheng.
17. What T/T payment method do you have?
A: We have different kinds of T/T payment methods like China's USD and EUR foreign currency accounts to collect payment from foreign customers, Citibank's USD and EUR collection accounts for fast remittance in Euro region, US and other countries.
